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Community Education & Outreach

Develop and implement Employment & Family Services’ (EFS) community education and outreach plan, disseminate information and build partnerships to improve access to agency programs and services, other county agencies, and community resources.   

How Do We Do This?

• Support customers to understand and avail themselves for County programs and services through community outreach events and public education
• Provide customers a variety of user-friendly access tools for County programs and services
• Establish new and reinforce existing collaborations with community partners who have access to customers who are potentially eligible for county programs and services
• Manage the agency’s Speakers Bureau in order to provide information to the community by conducting presentations, hosting community resource events and forums
• Manage the agency’s website and newsletter in order to keep the community informed of county health and human services policies, operational processes, programs and services    

Overview of Services Available

• Agency’s Speakers Bureau
• Employment and Family Services Material Order Form
• Provide free tax preparation services and education of the Earned Income Tax Credit (EITC) Program for working people with low or moderate incomes. 
• Voter Registration available at all Neighborhood Family Service Centers
• Utility Assistance through Provider Trainings and Enrollment Fairs
• Public Education at Career and Resource Fairs, and Community Forums and special events

Online Community Education Tutorials and Forum Materials

• EFS Community Forum- February 22, 2010
• Quarterly Community Education Update 
• EFS Standard Presentation

Other Information

• Prescription Discount card
• Cuyahoga County WIC Locations
• Lead Safe Living Newsletter