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Staff Directory

Office of the Director

Joseph Gauntner
Director
(216) 987-6640 
gauntj@odjfs.state.oh.us

Janice Rice
Executive Assistant
(216) 802-2815 
rice02@odjfs.state.oh.us 


Important Phone Numbers

 Employment & Family Services Main Information Line   (216) 987-7000
 Ohio Direction Card  1-866-386-3071
 Ohio EPPICard (cash card)  1-866-320-8822
 State Hearings  (216) 987-7725 or (216) 987-7721
 Healthy Start/ Child Care Hotline  (216) 987-7346
 Child Care Voucher Payment Hotline  (216) 987-7022
 Fraud Hotline  (216) 987-6950
 Child Care Information Line  (216) 987-6929



Neighborhood Family Services Centers

Neighborhood Family Services Center Contact List
Participant Services Division 


 

Office of Customers Relations

Customer Support Services Division

Valerie Baker

Manager
(216) 802-2817
bakerv@odjfs.state.oh.us

   Customer Relations Specialist Contact List 
 Office of Customer Relations PowerPoint Presentation



Office of Community Initiatives

Work First Services Division

Aída C. Idiáquez
Manager
(216) 987-8433 
idiaqa@odjfs.state.oh.us

Kathleen Augustine
Sr. Public Information Officer
(216) 592-2739 
augusk01@odjfs.state.oh.us

Community Outreach Information Line
(216) 987-8595 
community_outreach@odjfs.state.oh.us


Employment Connection "Full Service" Centers

EMPLOYMENT & FAMILY SERVICES
Virgil E. Brown Center
1641 Payne AvenueCleveland, Ohio
44114
216-987-8183 (fax) 216-987-7000 (Automated Information Line)
The Cuyahoga County Information Services Center